Help & Support
We’re here
for you.
Whether you have a question, need help with your order or just want to say hello — we’re always happy to help.
Contact us →Real people. A small business. Always.
Returns & Refunds
Printed especially for you.
Every Wondermade order is printed on demand, so we don’t accept returns, exchanges or refunds for change of mind.
If your product arrives damaged or faulty, please contact us within 24 hours of receiving your package to arrange a full replacement.
View terms & conditions →Contact Us
We’re here to help.
Have a question about your order, need help with a design, or just want some advice? We’d love to hear from you.
Email Anette
anette@wondermade.com.au
For an order enquiry, include your order number. For damaged or faulty items, please include photos so we can help.
Send us a message →Reviews
Real homes. Real stories.
Our customers mean the world to us. Read their reviews to see how Wondermade decals bring personal spaces to life.
Already have Wondermade in your home? We’d love to hear about your experience.
Read customer reviews →Frequently Asked Questions
What’s your returns policy?
Our products are printed on demand. We do not accept returns for change of mind.
All items are thoroughly checked before being packaged and sent to you. However, if you receive any products that are damaged or faulty, please contact us within 24 hours of receiving your package to arrange a full replacement. We do not accept exchanges or refunds due to change of mind.
What if my order arrives damaged or faulty?
Please email anette@wondermade.com.au within 24 hours of receiving your package to arrange a full replacement. Include your order number and photos of the issue.
How do I get in touch?
Email anette@wondermade.com.au. Whether it’s a product question, help with your order or feedback, we’d love to hear from you.
Can I change or cancel my order?
Email anette@wondermade.com.au as soon as possible with your order number and the change you need. Because each order is printed on demand, we’ll need to check its progress before confirming what’s possible.
Where can I read or leave a review?
Visit our customer reviews page to read other customers’ experiences and share your own.
Where can I find shipping and installation information?
Visit Shipping Info for delivery details, or Installation & Care for help preparing your surface and applying your decals.
- A small Australian business
- Carefully packed orders
- Printed especially for you
- Real people, real support